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4.7
Course Duration
Lifetime Access
Last Updated
August 13, 2025
Students Enrolled
174
Total Video Time
4 hours, 50 minutes
Certification
Don’t Let Rudeness Hold You Back! Get Our Dealing With Difficult People Course and Sharpen Your Connections!
Rude behaviour can hurt your confidence and make people avoid you. Since 80% avoid rude people, join our Dealing with Difficult People course to build better connections—even with those others avoid!
Why Choose Our Course
- 100% Online Access
- Flexible Learning Hours
- Interactive Quizzes Included
- Customer Support 24/7
- Easy-to-Follow Lessons
Dealing with Difficult People Course Overview
Our Dealing With Difficult People course helps you understand why some people act tricky or hard to get along with. You will learn easy ways to talk with them clearly and stand up for yourself without being rude.
The course covers different kinds of difficult people, like bosses or coworkers who cause problems. It also shows you how to handle angry or impossible people calmly. With this online training, you will get useful skills to manage tough situations at work or in daily life.
What You’ll Learn From Dealing With Difficult People Training
- Spot different types of tricky behaviour in people around you
- Talk calmly to help fix tough situations at home or work
- Stand up to people without being unkind, rude, or afraid
- Deal with bosses who make things hard, loud, or stressful
- Handle coworkers who are rude, annoying, or very unfair
- Stay calm when people yell, shout, or act very angry
- Use smart ways to fix problems, feel stronger, and move on
- Feel braver and more ready in any hard or awkward moment
Is It Useful For Team Leaders Or Managers?
Yes! Our Dealing With Difficult People course is perfect for team leaders and managers. It helps you handle conflict, manage tough staff, and build better communication skills to lead with confidence.
Entry Requirements
- Aged 16 or older
- Basic reading and writing skills
- Access to a computer or tablet
- No prior qualifications needed
Who Should Take This Course
- School leavers looking for useful life skills
- Job seekers wanting to improve workplace confidence
- Anyone wanting a stable career in customer service or office work
Assessment
You’ll take a short quiz after each module. Score 60% to pass. Don’t worry—you can try again until you pass and get your certificate.
Career Paths
- Customer Service Assistant
- Office Support Worker
- Medical Receptionist
- NHS Support Staff
- Team Leader Trainee
Gain Skills That Make Daily Life Easier!
Join today with our dealing with difficult people training course and start handling tough talks with confidence!
FAQ
- What is this course about?
- It teaches you how to deal calmly and confidently with difficult people at work or home.
- It teaches you how to deal calmly and confidently with difficult people at work or home.
- Do I need prior experience?
- No. Our course is made for beginners with no prior knowledge.
- No. Our course is made for beginners with no prior knowledge.
- Can I study at my own pace?
- Yes, the training is fully online and flexible to fit your schedule.
- Yes, the training is fully online and flexible to fit your schedule.
- How long does the course take?
- You can finish it in a few weeks, depending on your pace.
- You can finish it in a few weeks, depending on your pace.
- Will I get a certificate?
- Yes, after passing all quizzes, you’ll get a CPD-certified certificate.
Study Method : Online
Tutor Support: Yes
Free Certificate: CPD Certified
Original price was: £29.00.£8.99Current price is: £8.99.
30 Days Money Back Guarantee!
Curriculum
-
- Module 01: Difficult People and Their Difficult Behaviour 00:25:00
- Module 01 Final Quiz – Difficult People and Their Difficult Behaviour 00:10:00
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- Module 02: Communicating With Difficult People 00:30:00
- Module 02 Final Quiz – Communicating With Difficult People 00:10:00
- Module 03: Standing Up to Difficult People 00:40:00
- Module 03 Final Quiz – Standing Up to Difficult People 00:10:00
- Module 05: Dealing with Bosses Who Drive You Barmy 00:15:00
- Module 05 Final Quiz – Dealing with Bosses Who Drive You Barmy 00:10:00
- Module 07: Dealing With Impossible People 00:35:00
- Module 07 Final Quiz – Dealing With Impossible People 00:10:00
Our Accreditation
CPD Certification
This course is accredited by continuing professional development (CPD). CPD Certified is globally recognized by employers, professional organizations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organizations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Our Certification of Achievement
After completing the MCQ assessment for this course, you will be entitled to a Certificate of Completion from Course Cave. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99
Course Reviews
Excellent
4.80 Average
800 reviews
REVIEWS.io
Alex Barton
Verified customer
This course is a must-have for anyone serious about this field. The content is thorough yet simple, and the module designs are top-notch. I’m already seeing results after just a few lessons!
Jayden Kennedy
Verified customer
I’m so glad I stumbled upon this course! It’s been a game-changer for me. The practical insights and real-world examples have made a huge difference in my understanding. I can’t recommend it enough!
Jasmine Thornton
Verified customer
This course exceeded all my expectations! The material is well-organised, the videos are engaging, and the exercises are super helpful. Definitely worth every penny!
FAQs
Course Cave is an online education provider that offers a variety of courses on a variety of topics. Additionally, we design our courses to help you learn new skills. Thus, advancing your career or simply gaining knowledge for personal enrichment.
Firstly, visit our website, browse our selection of courses, and find a course that interests you. Afterwards, click the “Enrol” button. Finally, follow the instructions to access the course materials and start learning immediately on Course Cave!
If you have any questions about a course, please don’t hesitate to contact our customer support team. We are here to help you every step of the way.
Need more from the quality of a course? If so, you can contact our customer support team within 30 days of purchase, and we will happily issue a full refund.
The duration to complete a course varies depending on the specific course. Some courses require only a few hours for completion, while others may span several weeks or months. Additionally, to estimate the time required, read the course description and determine the number of instructional hours included.
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