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4.8
Course Duration
Lifetime Access
Last Updated
June 12, 2025
Students Enrolled
296
Total Video Time
3 hours, 45 minutes
Certification
Our Unique Approach to CRM Course
- Self-paced flexibility: Learn at your own pace, from anywhere you prefer.
- Quality assurance: One of the crm course in the UK.
- Comprehensive study materials: Easily grasp the content with high-quality resources.
- Expert-developed curriculum: Gain insights from industry professionals who crafted the course.
- Assess your knowledge: Evaluate your progress through module-based multiple-choice quizzes.
- Immediate assessment results: Receive automated feedback and results instantly.
- 24/7 support: Get assistance via live chat, phone, or email whenever needed.
- Recognise your achievement: Obtain a free PDF certificate upon course completion.
Eligibility Criteria for CRM Course
The CRM Course does not need any specific credentials. So, anyone can join regardless of their background or expertise.
However, to ensure a successful and engaging experience, we do have a few requirements for students who wish to enrol:
- Good command of the English language: Communication is key. Therefore, a strong grasp of English will enable you to engage with the course material and actively participate in discussions.
- Enthusiasm and self-drive: Passion and motivation are vital for successful learning. So, bring your enthusiasm and dive into the course content with a determined mindset.
- Basic computer knowledge: In today's digital age, having basic computer skills is essential. However, don't worry if you're not a tech expert. A fundamental understanding of computers and navigating online platforms will be enough.
- Age requirement: This course is available to learners of all ages. However, a minimum age of 16 is required to ensure a suitable learning environment for everyone.
Assessment Methodology
After Completing each module of the crm course, automated MCQ quizzes will be available. To proceed to the next module, you must successfully complete the quiz with a minimum score of 60%. By completing all modules in this manner, you will be eligible to obtain your certification.
Certification Process
After completing the MCQ/Assignment assessment for this course, you will be awarded a Course Cave Certificate of Completion. This certificate is proof of your professional growth and can be downloaded for free in PDF format. If you wish to receive a hard copy, you may request one for a fee of £13.99, which will be couriered to you.
Study Method : Online
Tutor Support: Yes
Free Certificate: CPD Certified
Original price was: £29.00.£8.99Current price is: £8.99.
30 Days Money Back Guarantee!
Curriculum
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- Module 01: Introduction to Customer Relationship Management (CRM) 00:35:00
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- Module 02: CRM Fundamentals 00:25:00
- Module 03: CRM Strategies 00:40:00
- Module 05: CRM Databases 00:30:00
- Module 07: Handling Customer Complaints 00:20:00
Our Accreditation
CPD Certification
This course is accredited by continuing professional development (CPD). CPD Certified is globally recognized by employers, professional organizations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organizations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.
Our Certification of Achievement
After completing the MCQ assessment for this course, you will be entitled to a Certificate of Completion from Course Cave. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99
Course Reviews
Excellent
4.80 Average
800 reviews
REVIEWS.io
Alex Barton
Verified customer
This course is a must-have for anyone serious about this field. The content is thorough yet simple, and the module designs are top-notch. I’m already seeing results after just a few lessons!
Jayden Kennedy
Verified customer
I’m so glad I stumbled upon this course! It’s been a game-changer for me. The practical insights and real-world examples have made a huge difference in my understanding. I can’t recommend it enough!
Jasmine Thornton
Verified customer
This course exceeded all my expectations! The material is well-organised, the videos are engaging, and the exercises are super helpful. Definitely worth every penny!
FAQs
Course Cave is an online education provider that offers a variety of courses on a variety of topics. Additionally, we design our courses to help you learn new skills. Thus, advancing your career or simply gaining knowledge for personal enrichment.
Firstly, visit our website, browse our selection of courses, and find a course that interests you. Afterwards, click the “Enrol” button. Finally, follow the instructions to access the course materials and start learning immediately on Course Cave!
If you have any questions about a course, please don’t hesitate to contact our customer support team. We are here to help you every step of the way.
Need more from the quality of a course? If so, you can contact our customer support team within 30 days of purchase, and we will happily issue a full refund.
The duration to complete a course varies depending on the specific course. Some courses require only a few hours for completion, while others may span several weeks or months. Additionally, to estimate the time required, read the course description and determine the number of instructional hours included.
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